Return Policy
Last Updated: [Insert Date]
We want you to love what you receive from [Business Name].
Returns
We accept returns within [14 / 30] days of delivery.
To be eligible for a return:
Items must be unused and in original condition.
Items must be in original packaging.
Proof of purchase is required.
To initiate a return, email us at [Email Address].
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-Returnable Items
The following items are non-refundable:
Digital products
Gift cards
Final sale items
Custom or personalized items
Worn or used merchandise
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 5 days of delivery with photos of the item and packaging.
Refunds
Once your return is received and inspected, we will notify you of approval. Approved refunds will be processed to your original payment method within 5 to 10 business days.
Shipping costs are non-refundable.
Exchanges
We replace items only if defective or damaged. For exchanges, contact us at [Email Address].